Privacy Policy

Roasters is committed to respecting your privacy. As an unregistered user, you can visit most of our web site without revealing any personal information. However, in order to gain access to certain information systems, you must register and provide some personal information. We do not collect any personal information about you unless you provide that information voluntarily. Any personal information you choose to provide us will only be used by Roasters to conduct official business. Roasters does not sell, rent, loan, trade or lease personal information collected on this site.

For purposes of this policy, “personal information” means any information concerning a natural person which, because of name, number, symbol, mark or other identifier, can be used to identify that natural person.

Information Collected and Stored Automatically

COOKIES

A cookie is a piece of text placed on your computer by a web server. We “may” use “‘session” cookies on some parts of Roasters to enhance your experience of the site and to help you move through it easily. Session cookies created on your computer by our servers do not contain personal information. We may use a session cookie to store a randomly generated identifying tag on your computer. Session cookies are temporary and are automatically deleted during operation of your browser or when your browser is closed.

If you register to this site you will be asked for permission to store a “persistent” cookie on your computer’s hard drive. This permanent cookie will allow the web site to recognize you and your access privileges when you visit again, and to tailor the information presented to you.

Most web browsers may be customized to refuse new cookies or delete existing cookies. Rejecting or deleting cookies may limit your ability to take advantage of some features of this web site and could result in the loss of any customized setting.

LOGS AND NETWORK MONITORING

We maintain log files of all access to Roasters and also monitor network traffic for purposes of site management and security. We use this information to help diagnose problems with the server and to carry out other administrative tasks. We also use log analysis tools for such purposes as creating summary statistics to determine which information is of most interest to users, identifying system problem areas, and determining technical requirements.The following information is typically collected in these files:The Internet Protocol address and domain name of your Internet Service Provider and/or computer, if your computer has an IP address assigned directly to it; The type of browser and operating system you use; The date and time you visited this web site; The web pages or services you accessed and amount of time spent at each page; and The web page from which you accessed and from which any page on this site was linked.

Information Collected by E-mail and Online Transactions

If you send us an e-mail, we will collect your e-mail address and the contents of your message. We will use your e-mail address and the information included in your message to respond to you, to address the issues you identify, and to improve this web site. We may also use your e-mail address to notify you about updates, services, special events or activities offered by Roasters or our operating divisions. If you would prefer not to receive e-mail or other communications from Roasters, please visit the contact page.

If you complete a transaction such as an online application or an information request form, we will collect the information, including personal information, that you volunteered in completing the transaction. We will use this information only for the purposes for which the transaction was intended.

We may redirect your e-mail message or information you provided through an online transaction to a Roasters office other than the one which originally received the message or information in order to better respond to you.

The information we collect is not limited to text characters and may include audio, video and graphic information formats included in the message or transaction.

We do not knowingly collect personal information from children under the age of 13. You are cautioned, however, that we will treat personal information submitted in an e-mail as though it was submitted by an adult, and it may, unless exempted from access by federal or state law, be subject to public access.

Disclosure of Information Collected Through this Web Site

We may also disclose personal information to federal or state law enforcement authorities to enforce Roasters’s rights against unauthorized access or attempted unauthorized access to Roasters information technology assets.

Confidentiality and Integrity

We limit employee access to personal information collected through Roasters to only those employees who need access to the information in the performance of their official duties. Employees who have access to this information follow appropriate procedures in connection with any disclosures of personal information.

In addition, we have implemented procedures to safeguard the integrity of Roasters’s information technology assets, including, but not limited to, authentication, authorization, monitoring, auditing, and encryption. These security procedures have been integrated into the design, implementation, and day-to-day operations of our web site as part of our continuing commitment to the security of electronic content as well as the electronic transmission of information.

For security purposes and to maintain the availability of Roasters for all users, we employ software to monitor traffic to identify unauthorized attempts to upload or change information or otherwise damage this web site.

LINKS TO THIRD-PARTY SITES

This website contains links to, and may be linked from, sites outside of Roasters. We are not responsible for the privacy practices, terms of use, or the content of such web sites. A link to an outside web site from Roasters does not constitute an endorsement or sponsorship of such web site or its content.

CHANGES TO POLICY AND DISCLAIMER

We may change this policy from time to time, and reserve the right to do so without notice. The information provided in this privacy policy should not be construed as giving business, legal or other advice, or warranting as fail proof, the security of information provided through this web site.

Contact Information

For questions regarding this privacy policy, please visit the contact form.